PLEASE NOTE: If standard insurance is taken and hirer is over 25 years of age a pre authorisation is needed on the customer’s credit card. This amount will be frozen on the credit card for the term of the rental. If the customer chooses to lower the liability a pre authorisation is not needed.

If the hirer is under 25 years but over 21 years, a pre authorisation of $500 is needed. This amount will be frozen on the customer’s credit card for the term of the rental.

4WD liability when used off road will differ from the above schedule

All liabilities over $1000 must have credit card authorisation.

Except Sports & Prestige vehicles, where a $1000 authorisation will be taken if lowered liability is taken.

GOLD COVER
Is available to customers who have purchased CDW. It is only available on cars and 8 Seater vehicles. This option includes Collision damage waiver and single vehicle waiver of $300 for cars and $500 for 8 Seater vehicles. Hail Damages and Theft is also included in this package as well as Windscreen, headlight and tyre protection
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ACCIDENTS
In case of an accident the hirer will pay the liability outstanding regardless of whom was at fault. Once the other party admits fault and Andy’s Auto Rentals have been notified in writing that they will pay the full amount, then the liability will be refunded. If the hirer is at fault no refund will be given.

All accidents are to be reported to the Police immediately. Ensure all details of third parties are recorded at the scene. Report to Andy’s Auto Rentals immediately. Accident report forms can be found in the glove compartment and must be filled out and returned to Andy’s Auto Rentals within 24 Hours. Failure to do so could void all or part of insurance coverage. Do not admit liability. Our staff will assist with any difficulties.

TRUCKS & BUSES
Bodies and underbodies are not covered by insurance unless the vehicle is involved in a multi vehicle collision. If damaged in a single vehicle incident (Example: Drive under any object lower than the vehicle height, impact trees, buildings, awning etc, Damage underbody or any other damages) the full costs incurred to the vehicle and other property will be at the expense of the hirer/renter.

TOWING
When towing it is the hirer’s responsibility to have the towed trailer insured, any damage caused by the trailer, to either the tow vehicle, the trailer, any third party property or personal injury will be the sole responsibility of the hirer.

SINGLE VEHICLE INCIDENTS
Single vehicle incidents by example include but not limited to. Any over head damage, undercarriage, water, hail damage.  Only exception will be if the hirer has purchased Gold Cover on cars or 8 Seater vehicles only.

Abuse or negligence however caused is at the hirer’s risk and is not covered.